Website Terms and Conditions of Use

Effective September 21, 2026

Effective Date: September 21, 2026
Last Updated: September 21, 2026

These Terms and Conditions of Use govern your access to and use of getrtinsured.com, which is operated by Robert Thompson Insurance Agency, LLC under the public-facing name Thompson Insurance Agency.

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.

1. Informational Purpose

The website provides general information about Thompson Insurance Agency and insurance-related topics. Website content is provided for general educational and informational purposes and is not individualized insurance, financial, tax, or legal advice.

You should consult an appropriately licensed professional regarding your particular circumstances.

2. No Offer, Binder, or Guarantee of Coverage

Website content does not constitute:

  • An offer to sell insurance.
  • A binder of insurance coverage.
  • Confirmation that coverage is in force.
  • A guarantee of eligibility, availability, pricing, limits, or policy terms.
  • A representation that any specific insurer or product is available.

Submitting a form, sending an email or text message, leaving a voicemail, or requesting a quote does not create coverage.

Coverage becomes effective only when it has been expressly confirmed by an authorized insurance carrier or properly authorized representative, all required conditions have been satisfied, and any required premium has been received.

The issued insurance policy, including its declarations, forms, endorsements, conditions, limitations, and exclusions, controls in the event of any difference between the policy and information appearing on this website.

3. Do Not Use the Website to Change Coverage

Do not use the website, email, voicemail, or text message to:

  • Bind, add, remove, increase, decrease, or otherwise change coverage.
  • Cancel or reinstate a policy.
  • Report a claim.
  • Provide time-sensitive instructions concerning an existing policy.

A coverage change is not effective unless and until it is confirmed by an authorized representative and, where required, the insurance carrier.

For claims, billing issues, policy changes, cancellations, or other time-sensitive matters, contact the appropriate insurance carrier or Thompson Insurance Agency directly and obtain confirmation.

4. Product Availability and Licensing

Insurance products are subject to underwriting, eligibility requirements, carrier approval, policy terms, and applicable law. Products and services may not be available in every jurisdiction.

Thompson Insurance Agency conducts insurance activity only in jurisdictions where the agency and the individuals involved are appropriately licensed or otherwise authorized.

5. Independent Agency

This website is operated by Robert Thompson Insurance Agency, LLC using the public-facing name Thompson Insurance Agency.

This is an independent agency website. References to third-party companies, products, or trademarks are for identification or informational purposes and do not imply an affiliation or endorsement.

6. Accuracy of Information

We make reasonable efforts to provide useful and current information, but insurance laws, products, rates, underwriting rules, carrier availability, and coverage terms can change.

We do not warrant that website content is complete, current, error-free, or suitable for every situation. You should verify material information with a licensed insurance professional and review the actual policy documents before making a decision.

7. Your Responsibilities

When using the website, you agree to:

  • Provide information that is accurate and complete to the best of your knowledge.
  • Use the website only for lawful purposes.
  • Avoid attempting to interfere with the website’s security, operation, or availability.
  • Avoid introducing malicious code or attempting unauthorized access.
  • Avoid scraping, copying, or commercially exploiting website content without permission.
  • Avoid impersonating another person or misrepresenting your authority to act for another person or business.

Insurance quotes and underwriting decisions may depend on the accuracy and completeness of the information provided.

8. Electronic Communications

When you contact us electronically, you consent to receiving responses through the contact information you provide.

If you separately opt in to automated or marketing text messages, message frequency may vary, message and data rates may apply, and consent is not a condition of purchase. You may reply STOP to opt out or HELP for assistance.

Electronic communications may not always be secure or delivered immediately. Do not use ordinary email or general website forms to send highly sensitive information unless we direct you to an approved secure method. The optional document upload on our quote request forms is an approved method for sharing your current policy declarations page. Please cover any Social Security or bank account numbers before uploading.

SMS program terms: Thompson Insurance Agency (Robert Thompson Insurance Agency LLC) sends text messages only to people who opt in through our website form. You must be 18 or older to opt in to text messages. Service messages cover quote follow-up, policy service and appointment reminders. If you separately opt in to marketing messages, you may also receive coverage review reminders and insurance updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, and you will receive one final message confirming your opt-out. Reply HELP for help, or call (615) 928-2474 or email info@getrtinsured.com. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.

9. Privacy

Our collection and use of personal information are described in our Privacy Policy. Additional financial-privacy notices from us, an insurer, or another regulated provider may also apply to an insurance application or customer relationship.

10. Intellectual Property

Unless otherwise stated, the website’s original text, design, graphics, logos, arrangement, and other content are owned by or licensed to Thompson Insurance Agency and are protected by applicable intellectual-property laws.

You may view and print reasonable portions of the website for personal, noncommercial use. You may not reproduce, modify, distribute, sell, republish, or commercially exploit website content without prior written permission.

Third-party names, logos, and trademarks remain the property of their respective owners.

11. Third-Party Websites

The website may contain links to insurance carriers or other third-party websites. Links are provided for convenience and do not necessarily constitute an endorsement.

We do not control and are not responsible for third-party content, availability, security, products, services, terms, or privacy practices. Your use of a third-party website is subject to that party’s policies and terms.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis without warranties of any kind, whether express or implied.

We do not warrant that the website will always be available, uninterrupted, secure, accurate, complete, or free from errors or harmful components.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Robert Thompson Insurance Agency, LLC and its owners, employees, contractors, and representatives will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to:

  • Your access to or use of the website.
  • Your inability to access or use the website.
  • Reliance on general website content.
  • Third-party websites or services.
  • Unauthorized access to or alteration of electronic communications.
  • Delays, errors, interruptions, or technical failures.

Nothing in these Terms limits liability that cannot legally be limited.

14. Governing Law and Venue

These Terms and your use of the website are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.

To the extent permitted by law, any legal proceeding concerning these Terms or the website must be brought in a state or federal court with jurisdiction in Davidson County, Tennessee.

15. Changes to the Website or These Terms

We may update the website or these Terms from time to time. Revised Terms become effective when posted with an updated “Last Updated” date.

Your continued use of the website after revised Terms are posted constitutes acceptance of the revised Terms.

16. Severability and Waiver

If a provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.

A failure to enforce a provision does not waive the right to enforce it later.

17. Contact Information

Questions about these Terms may be directed to:

Robert Thompson Insurance Agency, LLC
Public-facing name: Thompson Insurance Agency
810 12th Ave S, Ste 101
Nashville, TN 37203

Email: info@getrtinsured.com
Phone: (615) 928-2474

Thompson Insurance Agency logo