Privacy Policy

Effective Date: September 21, 2026
Last Updated: September 21, 2026

Robert Thompson Insurance Agency, LLC uses the public-facing name “Thompson Insurance Agency” on this website. In this Privacy Policy, “Thompson Insurance Agency,” “we,” “us,” and “our” refer to Robert Thompson Insurance Agency, LLC.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit getrtinsured.com, contact us, request information or an insurance quote, or otherwise interact with us through the website.

This policy applies to information collected through this website and related communications with Thompson Insurance Agency.

If you apply for or purchase an insurance or financial product, additional privacy notices from us, an insurance carrier, or another financial-services provider may apply. Those notices may describe additional rights and information-sharing practices.

Information you provide

• Your name, email address, telephone number, mailing address, and preferred method of contact.
• Information included in a contact or quote-request form.
• Information about vehicles, drivers, property, household members, businesses, desired coverage, existing policies, and insurance history.
• Communications you send to us by email, telephone, text message, website form, or other means.
• Additional information needed to identify available insurance options or complete an application.

Please do not submit Social Security numbers, payment-card information, bank credentials, medical records, or other highly sensitive information through a general website form or ordinary email unless we specifically direct you to an approved secure method.

Information collected automatically

When you use the website, we and our service providers may automatically collect information such as:

• IP address and approximate location.
• Browser, device, and operating-system information.
• Pages viewed, referring pages, links selected, and time spent on the website.
• Website interactions, technical errors, and similar usage information.
• Cookie identifiers and related analytics information.

We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and measure the effectiveness of our communications.

You can manage cookies through the website’s cookie banner and your browser settings. Disabling cookies may affect certain website features.

Some browsers offer “Do Not Track” or other privacy signals. Because there is not a uniform industry standard for every signal, the website may not respond to all such signals except where required by applicable law.

We may use information to:

• Respond to questions and contact requests.
• Identify and discuss insurance options.
• Prepare, process, or follow up on quote requests and applications.
• Communicate about policies, renewals, service matters, or requested information.
• Provide customer service.
• Operate, secure, troubleshoot, and improve the website.
• Measure website traffic and engagement.
• Detect or prevent fraud, misuse, security incidents, and unlawful activity.
• Maintain appropriate business, compliance, and transaction records.
• Comply with applicable laws, regulations, licensing requirements, legal processes, and governmental requests.
• Send marketing communications when permitted by law and consistent with your choices.

Submitting a quote request does not guarantee eligibility, pricing, availability, or coverage.

We may disclose information as reasonably necessary to:

• Insurance carriers, managing general agents, wholesalers, underwriting organizations, and other providers involved in evaluating or servicing a requested insurance product.
• Website hosting, form, customer-relationship management, communications, analytics, cybersecurity, and other service providers acting on our behalf.
• Professional advisers such as attorneys, accountants, auditors, and compliance consultants.
• Governmental authorities, regulators, law enforcement, courts, or other parties when required or permitted by law.
• A successor or potential successor in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
• Other parties at your direction or with your consent.

We do not sell personal information for money.

We do not share text-message opt-in information or consent with unaffiliated third parties for their independent marketing or telemarketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of disclosure described above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information collected in connection with an insurance inquiry, application, or policy may constitute nonpublic personal information subject to federal or state insurance and financial-privacy requirements.

This website Privacy Policy is not intended to replace any financial-privacy notice that may be provided by Thompson Insurance Agency, an insurance carrier, or another regulated provider.

If you provide an email address or telephone number, we may use it to respond to your request and communicate about the products or services you requested.

If you separately consent to marketing emails, you may unsubscribe through the link in an email or contact us.

If you separately consent to automated or marketing text messages:

• Consent is not a condition of purchasing insurance or another product.
• Message frequency may vary.
• Message and data rates may apply.
• You may reply STOP to opt out or HELP for assistance.

Opting out of marketing messages does not prevent us from sending necessary service, account, security, or transaction-related communications where legally permitted.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, service an inquiry or customer relationship, satisfy carrier and regulatory requirements, resolve disputes, enforce agreements, and comply with applicable record-retention laws.

Retention periods may vary depending on the type of information and the reason it was collected.

We use reasonable administrative, technical, and physical measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

No website, email system, electronic transmission, or storage system can be guaranteed to be completely secure. You should use care when sending sensitive information electronically.

Depending on where you live and which laws apply, you may have the right to request that we:

• Confirm whether we process your personal information.
• Provide access to certain personal information.
• Correct inaccurate information.
• Delete certain information.
• Provide a portable copy of certain information.
• Limit or opt out of certain uses or disclosures.

These rights may be subject to exceptions, including insurance, financial-services, fraud-prevention, legal, and record-retention requirements.

To submit a request, contact us using the information below. We may need to verify your identity before completing a request.

The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.

The website may link to websites or services operated by insurance carriers or other third parties. Their privacy practices are governed by their own policies. We are not responsible for the privacy or security practices of third-party websites.

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations. The revised policy will be posted on this page with an updated “Last Updated” date.

Robert Thompson Insurance Agency, LLC
Public-facing name: Thompson Insurance Agency
810 12th Ave S, Ste 101
Nashville, TN 37203

Email: info@getrtinsured.com
Phone: (615) 928-2474